1. Return Period:
We appreciate your desire to be certain of your choices. Therefore, we offer you the opportunity to return your purchases within 14 days from the purchase date.
2. Return Conditions:
The product should remain in its original condition, as if it’s brand new.
Please ensure the original packaging and all accessories are intact.
Don’t forget to provide the original invoice or proof of purchase when returning.
3. Return Exceptions:
Unfortunately, we cannot accept products that have been opened or used.
Products that benefited from discounts or special offers.
There are certain items we cannot accept for return, such as perishable goods (like food, flowers, or plants), customized products (like special orders or personalized items), or products with an expiration date.
4. How to Return:
We’re here to assist you! Simply contact our customer service, and we’ll guide you step by step.
5. Refunds:
We promise that if the return is accepted, we will refund the amount to the payment method you used within 7 business days.
6. Replacements:
If you’re interested in another product, we advise you to return the current item. Once we confirm its receipt, you can proceed with purchasing the new product you desire